IDS has worked well on this computer before the validation was required. It appears to me that something is not working correctly in th e Toughbook. I have verified that it works on my shop network with another computer so I have ruled out a network/server issue on my end. I have tried uninstalling IDS and running the IDS cleanup utility and have reinstalled IDS with no change. I am running the current version 114.01 of IDS. I performed IDS network test that shows it cannot connect to the licensing server. As you can see in the attached picture it simply brings up an error message. The software update application also does not open correctly. There are no 3rd party antivirus/firewall programs on the computer other than the default Windows Defender. I have made sure it is allowed through the firewall of the computer. After installing IDS it could not contact the licensing server to install the license on IDS so I had to do an offline response code to install the license. As far as I know the PC meets all the specs and it is fully up to date. I am having trouble with Ford IDS that I have installed on a Panasonic Toughbook CF19 Windows 7 Pro.
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